privacy policy

SAULE OBJECTS (hereinafter referred to as the Seller) values the privacy of Users/Visitors of the website saule-objects.com (hereinafter referred to as the Site) and recognizes the importance of protecting personal data.

This Privacy Policy(hereinafter referred to as the Policy) establishes:

  • The procedure for collecting and processing personal data (PD);
  • The use of information provided by Users/Customers;
  • Interaction with third parties;
  • Access to and protection of PD.

By using the Site, the User/Customer agrees to the terms of this Policy.

In the event of any changes to the Policy, the updated version will be published on saule-objects.com, and changes will become effective immediately upon publication.

Types and Methods of Data Collection

The Site does not require User registration.

Personal data maybe provided by the User/Customer only in the following cases:

  • Placing an order;
  • Contacting us via email.

The following information may be collected:

  • Full name;
  • Email address;
  • Phone number;
  • Shipping address.

Additionally, information regarding ordered products, payment methods, and shipping details may be collected.

When using the Site, certain technical information may be automatically collected, including:

  • Cookies;
  • IP address;
  • Device and browser type;
  • Geolocation data (if enabled on the User’s device).

With the User's prior consent given through the cookie consent banner, the following behavioral and analytical data may also be collected:

  • Session recordings (anonymized video replays of user interactions);
  • Heatmaps (aggregated data on clicks, scrolling, and mouse movements);
  • Page navigation patterns and interaction data.

This behavioral data is collected solely for UX improvement purposes and does not include advertising identifiers or data used for targeted advertising. If the User declines analytics cookies, no behavioral data is collected or transmitted to third parties.

Purpose of Data Collection and Use

The data collected is used to:

  • Process and fulfill orders;
  • Organize product deliveries;
  • Communicate with Users/Customers regarding their orders;
  • Respond to inquiries and requests;
  • Improve Site content and usability.

Personal data is processed in accordance with applicable Ukrainian law.

Disclosure of Information to Third Parties

The Seller does not share personal data with third parties, except in cases required by law or when necessary to fulfill an order (e.g., providing shipping details to courier services).

The Site uses Microsoft Clarity, a behavioral analytics service provided by Microsoft Corporation. When the User consents to analytics cookies, anonymized data about user interactions (session recordings, heatmaps, click and scroll patterns) may be transmitted to Microsoft servers located outside Ukraine. This data does not include names, email addresses, or other directly identifiable personal information.

Microsoft acts as a data processor for this purpose. For more information, please refer to Microsoft's Privacy Policy:

https://privacy.microsoft.com/en-us/privacystatement

Data Retention Period

Personal data provided by Users/Customers is stored for the period necessary to fulfill the order and provide after-sales service or as required by Ukrainian law.
Behavioral analytics data collected via Microsoft Clarity is retained in accordance with Microsoft's data retention policies (up to 13 months).

User/Customer Rights

Users/Customers have the right to:

  • Obtain information on how their personal data is collected and processed;
  • Update or correct their personal data;
  • Request deletion or anonymization of their personal data;
  • Withdraw consent for data processing.

To exercise these rights, Users may contact support@saule-objects.com.

Personal Data Protection

The Seller implements administrative, technical, and organizational measures to protect personal data from unauthorized access, loss, or misuse.

However, no method of data transmission over the Internet can guarantee absolute security. If any security risks arise, the Seller will notify Users/Customers as required by law.

Use of Cookies

The Site saule-objects.com uses cookies to ensure proper functionality, analyze traffic, and enhance User experience. Cookies are divided into two categories:

  • Essential cookies — required for the Site to function properly. These are activated automatically and do not require consent.
  • Analytics cookies — used to collect behavioral data via Microsoft Clarity (session recordings, heatmaps, interaction patterns). These are activated only after the User provides explicit consent through the cookie consent banner.

Users may disable analytics cookies at any time by changing their browser settings. Please note that disabling cookies may affect the proper functioning of the Site.

USE OF COOKIES

Upon first visiting the Site, Users are presented with a cookie consent banner that allows them to accept or decline analytics cookies. If the User accepts, Microsoft Clarity is activated to collect behavioral data. If the User declines, no analytics cookies are set and no behavioral data is collected. The banner does not provide granular cookie settings — the choice is accept or decline. Once the choice is made, the banner is dismissed and does not reappear.

Users Under 18

Orders on the Site may only be placed by individuals aged 18 or older.

If a User is under 18, they must obtain parental or guardian consent before providing any personal data.

Contact Information

For any questions regarding this Privacy Policy, please contact us:

Email: support@saule-objects.com